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Privacy Policy
Our commitment to transparency, privacy, and responsible service.
Privacy Policy for srilankaairline.com
Last Updated: April 2, 2026
1. Introduction
Welcome to srilankaairline.com ("we", "our", or "us"). We are a flight meta search engine that helps users compare airfare options from third-party travel providers.
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Scope of This Policy
This policy applies to all visitors and users of our website. As a meta search engine, we do not sell airline tickets directly; instead, we redirect users to third-party providers to complete bookings.
3. Information We Collect
We may collect the following types of information:
a. Information You Provide
Search queries (e.g., destinations, travel dates)
Contact details (such as email address, if you subscribe or contact us)
Communication content (messages sent via forms or email)
b. Automatically Collected Information
IP address
Browser type and version
Device information
Pages visited and time spent
Referring URLs
Clickstream data
c. Cookies and Tracking Technologies
We use cookies and similar technologies as described in our Cookie Policy to collect usage and analytics data.
4. How We Use Your Information
We use your data for the following purposes:
To provide and improve our flight search services
To personalize your experience and search results
To analyze usage trends and optimize website performance
To communicate with you (including marketing, if consent is given)
To detect and prevent fraud or misuse
To comply with legal obligations
5. Third-Party Services
We integrate with third-party providers that may process your data:
a. Analytics and Tag Management
Google Analytics: For website analytics and user behavior insights
Google Tag Manager: For managing scripts and tracking technologies
b. Marketing and Communication
Brevo: For email marketing, newsletters, and user engagement
c. AI Service Providers
We may use external AI providers to enhance features such as:
Search result optimization
Customer support automation
Personalization
These providers may process limited data as necessary to perform their functions.
d. Travel Providers
When you click on a flight offer, you will be redirected to third-party websites (airlines, travel agencies). These providers will independently collect and process your data according to their own privacy policies.
6. Legal Basis for Processing
Depending on your location, we process personal data under the following legal bases:
Your consent (e.g., for marketing and non-essential cookies)
Performance of a contract (to provide requested services)
Legitimate interests (to improve services and prevent fraud)
Compliance with legal obligations
7. Data Sharing and Disclosure
We do not sell your personal data. We may share data with:
Service providers and partners (analytics, marketing, hosting, AI providers)
Legal authorities when required by law
Third-party travel providers when you choose to proceed with a booking
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your residence, including where our service providers operate. We take steps to ensure adequate data protection safeguards are in place.
10. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise your rights, please contact us using the details below.
11. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no system can be completely secure.
12. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
13. Third-Party Links
Our website contains links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
14. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
15. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
Contact: Use contact us page.
Website: https://srilankaairline.com
16. Consent
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.