Airline
Air India (AI)
Air India connects Colombo to Indian metros and onward long-haul routes. CMB passengers book AI for baggage-inclusive fares, meal service, and access to Europe and North America through Indian hubs. Inbound travelers value the airline’s improving punctuality and the ability to change tickets through Colombo offices with clear fee tables. Loyalty earning, advance seat selection, and premium-cabin upgrade options keep Air India relevant for Colombo outbound reservations and return tickets requiring network depth.
Why travelers choose Air India
- •Network access through Indian metros into Europe/NA.
- •Baggage-inclusive tickets with meal service.
- •Upgrades and seat selection improving across fleet.
Fare families
Economy Saver
Includes baggage with standard change fees.
- •25–30kg checked baggage
- •Seat selection chargeable on lower brands
- •Changes allowed with fee; refunds per fare
Economy Flexi
Better seating and softer penalties.
- •30kg+ checked baggage on many routes
- •Standard seats included
- •Lower change fees; partial refunds
Business/First
Premium cabins with priority services.
- •40kg+ baggage with priority tags
- •Lounge access and higher mileage accrual
- •Flexible changes with modest penalties
Key policies
Baggage allowance
Economy often 25–30kg from CMB; Premium Economy/Business higher. Piece rules apply on some long-haul routes.
Change policy
Most fares permit date changes with fees; premium brands more flexible. Refunds follow published fare rules; no-shows incur penalties.
Check-in
Online check-in opens 48h before departure (24h for select routes). Airport counters close about 60 minutes prior.
Colombo network
Air India operating flights touching CMB
Sample operating pattern; confirm exact days and times during booking.
From Colombo (CMB)
CMB → DXB
Flight AI 203 • Daily
CMB → SIN
Flight AI 468 • Daily
CMB → LHR
Flight AI 503 • Mon / Wed / Fri
To Colombo (CMB)
DXB → CMB
Flight AI 204 • Daily
SIN → CMB
Flight AI 469 • Daily
LHR → CMB
Flight AI 504 • Tue / Thu / Sat